Business email and IT
Your email address should be on your own domain, work on every device, and land in inboxes rather than spam. When it does not, enquiries get lost and customers stop hearing back.
We set up and fix business email on Microsoft 365 and Google Workspace, look after domains and DNS, and sort out the deliverability problems that send your emails to junk.
01.
Email Setup
Professional email on your own domain with Microsoft 365 or Google Workspace, set up on your computers and phones.
02.
Moving Email
Moving from an old host or a free account to a business platform, with your existing mail brought across.
03.
Domains and DNS
Domain registration, renewals and DNS records managed properly, so your website and email point where they should.
04.
Deliverability
SPF, DKIM and DMARC records that prove your emails are really from you, which keeps them out of spam and stops others sending as you.
05.
Troubleshooting
Bounced emails, missing messages and devices that will not sync. We find the cause and fix it.
06.
Pricing
Business email and IT setup starts from $250 + GST. Moves between platforms and larger set-ups are quoted on the number of users and mailboxes.
Email and domain guides
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Read the guide 6 min readWeb DesignA .com.au domain comes with rules most people never read. Who can hold one, who should be listed as the registrant, how renewals work, and how to spot the fake renewal invoices.
Read the guide 7 min readWeb DesignMost website lockouts aren't hacks, just a former developer or staff member holding the keys. A simple ownership audit, a message to send your developer, and a checklist for when someone leaves.
Read the guide 6 min readBusiness email questions
Both are excellent, so it comes down to how your team works. Microsoft 365 suits businesses that live in Outlook, Word and Excel. Google Workspace suits teams that prefer Gmail, Google Docs and working in the browser. Tell us what you use day to day and we’ll recommend the one that fits.
Usually your domain is missing its SPF, DKIM or DMARC records, or one of them is wrong, which often happens after a website or hosting change. Gmail and Outlook check these strictly now. We review all three, correct them and confirm your messages pass before we call it done.
Yes. We plan the move so existing mail, contacts and calendars come across, then switch over in a way that keeps new mail arriving throughout. Most people notice nothing except that their email starts behaving properly.
Setup starts from $250 + GST. The final price depends on how many people need mailboxes and whether old mail has to be moved. The per-user subscription to Microsoft or Google is separate, so you only pay for the accounts you actually use.
It works, but it costs you trust. An address on your own domain looks established, survives a change of internet provider, and stays with the business when staff leave. It’s also the only way to set up the records that keep your mail out of junk folders.
Yes, and it’s where a lot of small business IT quietly goes wrong: renewal notices going to an old staff member, DNS held by a former web developer, or website and email pointing at different providers. We make sure the domain is in your name, tidy up who controls what, and keep the records correct.
Yes. Email, domain and DNS work is done remotely, so it makes no difference whether you’re in Lismore, Byron Bay or Grafton. For getting computers and phones set up, we can walk your team through it on a video call, or come to you anywhere in the Northern Rivers.
Get in touch
Tell us what email you use now, how many people need it and what is going wrong. We’ll recommend a fix and send you a price.
Related services: hosting and maintenance, email marketing and WordPress and Elementor.
