Resources

Practical Guides for Small Business

Straight answers on websites, search, AI search, social media, branding and design, written by our team in Ballina from the work we do for businesses across the Northern Rivers and Australia.

Health Professionals

Making your website easy for GPs to refer to

GPs and their reception teams look for the same five things when they refer. A dedicated referrer page puts them in one place.

Read the guide 5 min read
Health Professionals

Writing service pages for health practitioners

A section-by-section template for health service pages, with a worked example, showing how to be specific and useful without making claims you can't support.

Read the guide 5 min read
Health Professionals

Google reviews for health practitioners: what you can and can’t do

Patients can say what they like about you on Google. What you do with those reviews is where AHPRA's testimonial rules come in.

Read the guide 5 min read
Health Professionals

Privacy and contact forms for health practices

Your contact form is probably collecting health information and emailing it in plain text. Follow one submission from form to inbox, then collect less and send the detail somewhere safer.

Read the guide 6 min read
Health Professionals

Websites for naturopaths and wellness practitioners: claims to avoid

Not being AHPRA registered doesn't mean anything goes. The rules that apply to naturopath and wellness websites, and how to describe what you offer without overclaiming.

Read the guide 6 min read
Health Professionals

Websites for physios, osteos and chiros

The pages a physio, osteo or chiro website actually needs, how to write about conditions without overclaiming, and where these sites usually go wrong.

Read the guide 5 min read
Health Professionals

Websites for psychologists and counsellors

Someone reading your website may have taken weeks to get this far. A warm tone, a clear first step and plain answers on fees, referrals and privacy make that step feel possible.

Read the guide 6 min read
Health Professionals

Online booking for allied health websites

Embed or link? How to add Cliniko, Nookal or HotDoc bookings to your practice website so patients can actually finish booking on a phone.

Read the guide 5 min read
Health Professionals

What a health practice website needs to do for new patients

New patients arrive with the same seven questions. A good practice website answers them in order, before anyone has to ring reception.

Read the guide 6 min read
Health Professionals

Health practice websites and AHPRA advertising rules

Your website is advertising under the National Law. Testimonials, titles, offers and treatment claims are where practice sites most often breach the AHPRA guidelines, and each has a straightforward fix.

Read the guide 7 min read
Tradies

Is a one-page website enough for a tradie?

For some tradies a single page is all they'll ever need. For others it's a ceiling. Work out which before you spend the money.

Read the guide 6 min read
Tradies

Location pages for tradies who cover several towns

Swapping the town name on a template page doesn't work anymore, if it ever did. A town page has to be worth reading to a local.

Read the guide 6 min read

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Our team in Ballina builds websites, runs SEO and social media, and handles branding and photography for businesses across the Northern Rivers and Australia.