Resources

Practical Guides for Small Business

Straight answers on websites, search, AI search, social media, branding and design, written by our team in Ballina from the work we do for businesses across the Northern Rivers and Australia.

Tradies

Tradie website mistakes we see every week

We look at a lot of tradie websites. The same problems turn up again and again, and most of them cost real jobs. Ten of them, each with a quick test you can do yourself.

Read the guide 6 min read
Tradies

Quote request forms that save tradies time

A good quote form gets you the suburb, the job type and a photo before you pick up the phone. Eleven fields, a few filtering lines and a useful auto-reply do most of the work.

Read the guide 5 min read
Tradies

Before-and-after photos for tradies: how to take them properly

A before-and-after pair only works if the two photos match. Shooting them on a phone so the only difference is the work comes down to a few habits.

Read the guide 6 min read
Tradies

Getting Google reviews as a tradie: when and how to ask

Most happy customers will leave a review if you make it easy and ask at the right moment. Timing, a text you can copy, QR codes and how to reply.

Read the guide 5 min read
Tradies

Google Business Profile for tradies with a service area

You work from home or a yard, you go to the customer, and you don't want your address on Google Maps. This is the setup for tradies who go to the customer.

Read the guide 6 min read
Tradies

Showing your licence number on your website in NSW

If you advertise building or specialist trade work in NSW, your name and licence number need to be in the ad. Your website counts, and the footer, contact page and quote page are where it belongs.

Read the guide 6 min read
Tradies

Websites for builders: showing projects that win bigger jobs

A builder's website isn't there to get the phone ringing. It's there to get the right phone ringing. Project pages, a clear process and visible credentials do most of that sorting.

Read the guide 6 min read
Tradies

Websites for plumbers: winning the emergency call

Most plumbing work starts with someone standing in water, scrolling with one hand. A plumbing site has to win that call in seconds.

Read the guide 7 min read
Tradies

Websites for electricians: what customers look for

An electrician's site has to serve someone with no power at 9pm and someone weighing up a home battery. How to build pages for both.

Read the guide 6 min read
Tradies

What a tradie website needs (and what it doesn’t)

A tradie website has one job: get the right customer to call you. The handful of things that make that happen, and the extras you can skip.

Read the guide 6 min read
Branding

Branding for trades: what makes a tradie brand stick

A tradie brand gets judged at 60km/h, on a dusty shirt and over the phone. Three practical tests for logos, colours and names that actually stick.

Read the guide 6 min read
Branding

Branding for health practices: calm, credible, compliant

Health brands have to reassure nervous people and stay inside advertising law at the same time. How tone, colour, photos and wording do both.

Read the guide 6 min read

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Our team in Ballina builds websites, runs SEO and social media, and handles branding and photography for businesses across the Northern Rivers and Australia.