Resources

Practical Guides for Small Business

Straight answers on websites, search, AI search, social media, branding and design, written by our team in Ballina from the work we do for businesses across the Northern Rivers and Australia.

Branding

Brand positioning in one sentence

If you can't say who you're for and why you're different in one sentence, your website can't either. A formula, worked examples, and how to use it.

Read the guide 5 min read
Branding

A $500 logo vs a $5,000 brand: what’s actually different

Logo quotes can range from the price of a pub lunch to the price of a used car. What each level includes, and how counting your touchpoints tells you which one to buy.

Read the guide 6 min read
Branding

Personal brand or business brand? A guide for sole traders

Trading under your own name is easy to start and hard to sell. A business name is the opposite. The right choice depends on whether you plan to hire, grow or one day sell.

Read the guide 5 min read
Branding

Keeping your brand consistent across web, socials and print

Brands drift because nobody owns them and the right files are hard to find. Four simple systems keep yours looking like one business everywhere.

Read the guide 5 min read
Branding

Rebranding without losing customers

Most rebrands don't lose customers because of the new logo. They lose them through confusion, which a rollout calendar, a touchpoint checklist and a clear customer announcement prevent.

Read the guide 6 min read
Branding

Photography as part of your brand

A consistent photo style does more for your brand than a new logo. Write it down in five lines, build the shoot around a shot list, and use one set of images everywhere.

Read the guide 6 min read
Branding

Building a brand for a regional business

Being local is a real advantage for a regional business. Turning it into a lighthouse logo and a sunset gradient isn't. Use real places, people and detail that only your business could claim.

Read the guide 5 min read
Branding

Branding a service business with nothing to photograph

If what you sell is advice, care or expertise, the product is invisible. People, process, plain language and well designed documents show clients who you are instead.

Read the guide 5 min read
Branding

Brand voice: writing like your business, not like everyone else

Most small business websites sound identical because they're written in the same safe corporate language. A few simple rules and some honest rewrites fix that.

Read the guide 5 min read
Branding

The logo design process: what to expect

A step by step look at how a logo project runs, what you'll be asked for at each stage, and how many rounds of changes are reasonable.

Read the guide 5 min read
Branding

Trade marks for small businesses in Australia: the basics

A registered business name doesn't stop anyone using your name. A trade mark can, if you check the register, pick the right classes and file before your signage goes up.

Read the guide 6 min read
Branding

Naming your business: checks before you commit

Before you print anything, run your shortlist of names through these checks in this order. It takes an afternoon and can save you a forced rebrand.

Read the guide 6 min read

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Our team in Ballina builds websites, runs SEO and social media, and handles branding and photography for businesses across the Northern Rivers and Australia.