Resources Guides

Social Media Guides

Practical social media for local businesses: what to post, Reels, captions, Meta Business Suite, ads on a small budget and when to outsource.

Social Media

Social templates that keep your brand recognisable

When the owner, the manager and the casual all make posts, the feed starts to look like three businesses. Six templates and a one-page rule sheet fix most of it.

Read the guide 5 min read
Social Media

When to stop posting on a platform

Being everywhere badly is worse than being in two places well. Four questions show which platform to drop, and a half-hour exit stops it looking like you've closed down.

Read the guide 4 min read
Social Media

A social content calendar built around your local year

Generic content calendars are full of National Donut Day. A useful one is built from your town's actual year: holidays, weather, events and the weeks when nobody's around.

Read the guide 5 min read
Social Media

Social media for cafes, pubs and restaurants

Venues don't need more posts. They need posts that answer one question: why should I come in this week? What to post each week, when to post it, and how to shoot food that makes people book.

Read the guide 5 min read
Social Media

Running an Instagram giveaway in Australia without breaking rules

Most small giveaways need no permit at all, but some do, and the thresholds changed. The state permit thresholds, Instagram's own rules and a draw method you can defend, all on one page.

Read the guide 6 min read
Social Media

Reposting customer content: getting permission properly

A customer's photo of your work is great marketing, but it's still their photo. A clear request, a proper credit and a simple record of the yes mean reposting never comes back to bite.

Read the guide 6 min read
Social Media

LinkedIn for professional services in a regional town

In a regional town, LinkedIn isn't about going viral. It's about being the name that comes to mind when a referrer gets asked. A tidy profile, one useful post a week and steady contact with referrers will do that in under an hour.

Read the guide 5 min read
Social Media

Google Business Profile updates vs social posts

Posts on your Google profile reach people who are already searching for you. Start from one photo, write a short Google version and a chattier social one, and you cover both without doubling the work.

Read the guide 5 min read
Social Media

Social media for tradies: let the work do the talking

Tradies have the best content of any small business and the least time to post it. A few photos on site and one short session a week is enough to keep a trade feed going.

Read the guide 5 min read
Social Media

Should you outsource your social media?

Outsourcing social media suits some businesses and is a waste of money for others. Tally what DIY really costs in hours, then check the signs that it does or doesn't make sense for you.

Read the guide 5 min read
Social Media

Handling negative comments and reviews on social

The angry comment is rarely what damages a business. The reply is. Answer real customers calmly and in public, handle trolls differently, and hide or delete only when it's fair.

Read the guide 6 min read
Social Media

Social media numbers that actually matter

Follower count is the number everyone watches and the one that tells you least. Reach, saves, shares and link clicks say far more, and a 15-minute monthly check is enough to track them.

Read the guide 6 min read

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Our team in Ballina builds websites, runs SEO and social media, and handles branding and photography for businesses across the Northern Rivers and Australia.