Resources

Practical Guides for Small Business

Straight answers on websites, search, AI search, social media, branding and design, written by our team in Ballina from the work we do for businesses across the Northern Rivers and Australia.

Social Media

Captions that sound like a person wrote them

Five real-world caption rewrites, a simple structure you can reuse, and the habits that make business captions sound like a press release.

Read the guide 5 min read
Social Media

Reels for business: filming on your phone without looking amateur

You don't need a camera crew. You need a window, a cheap mic, a clean first two seconds and captions on screen. With those, Reels filmed on your phone look like you meant it.

Read the guide 6 min read
Social Media

What to post when you think you’ve got nothing to post

You have more to post than you think. Prompts tied to things that already happen in your business every week, with example posts for each.

Read the guide 6 min read
Social Media

Instagram for local businesses: a weekly plan you can stick to

Three posts, a handful of stories and a reel every week or two. What each one is for, when to do it, and how to fit it into about two hours a week.

Read the guide 5 min read
Social Media

Does a small business still need Facebook?

Organic reach is mostly gone, but your customers may not be. A plain decision guide: keep Facebook active, cross-post from Instagram, or let it idle properly.

Read the guide 5 min read
WordPress

WordPress glossary for business owners

Plugin, slug, staging, cache, CDN, PHP. About 40 WordPress terms your developer uses, each explained in a sentence or two.

Read the guide 7 min read
WordPress

What a WordPress maintenance plan should include

A checklist for comparing WordPress maintenance plans, plus the red flags that tell you a cheap plan is mostly a monthly invoice.

Read the guide 5 min read
WordPress

Choosing a WordPress form plugin

Most small business sites need a simple form that reliably reaches an inbox. Elementor Forms covers that, Gravity Forms earns its place for payments and integrations, and WPForms suits owners who build their own.

Read the guide 6 min read
WordPress

Sites for businesses with several locations

The page structure, location data and Google Business Profile setup we use when one business has two, three or ten addresses.

Read the guide 6 min read
WordPress

WooCommerce setup for a first Australian online store

GST, shipping zones, payment gateways and the small settings that cause big headaches, set up the way an Australian store actually needs them.

Read the guide 7 min read
WordPress

PHP versions and why your developer keeps mentioning them

PHP is the engine your WordPress site runs on, and 8.2 loses security fixes at the end of 2026. Check your version in Site Health and update safely, starting with a backup.

Read the guide 4 min read
WordPress

Custom post types: when you need more than pages and posts

If you keep copying and pasting the same page layout to add a new project or staff member, you probably need a custom post type, which pays for itself once you're adding more than about ten of the same thing.

Read the guide 6 min read

Get in touch

Rather have us do it?

Our team in Ballina builds websites, runs SEO and social media, and handles branding and photography for businesses across the Northern Rivers and Australia.